Can I add more channel lines to my Heyo Phone virtual number?
⚡Quick answer -
Heyo Phone isn’t built for heavy call volume. It’s intended to replace a single mobile or landline—not to power an entire calling team or call-centre—so each account is limited to only a few shared channel lines (no dedicated channels). If you require additional capacity, please upgrade to a MyOperator plan.
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How do I add my Heyo virtual number to Google My Business (GMB) and fix verification errors?
⚡Quick answer - Adding your Heyo virtual phone number to your Google My Business (GMB) profile is key to connecting with local customers. Google’s number-verification process can be strict, but the steps below (plus the common-issue fixes) let a ...
Is KYC mandatory for getting a Heyo Virtual Number?
⚡Quick answer - Yes. TRAI regulations require every user to complete KYC before Heyo can assign a new virtual number. 1. Why is KYC required KYC collects and verifies your identity and address details so that Heyo can: Comply with TRAI rules and ...
Can I use my own number with Heyo?
⚡Quick answer No. You cannot use your own existing number as your Heyo number. Heyo assigns you a new virtual landline number upon completing your KYC verification, which acts as your Heyo number for making and receiving calls. You can, however, keep ...
How do I add my Heyo number to platforms such as JustDial, Amazon, Swiggy, etc.?
⚡Quick answer - Heyo numbers are a great way to manage your business communications, but since they function as landlines, there are a few important things to know when adding them to online platforms that typically require a mobile number, ...
What are the official ways to contact Heyo Support, and when should I use each channel?
⚡Quick answer - Heyo offers four support channels—In-app Live Chat, Email, WhatsApp, and a daily Live Demo call. There is no direct phone-call helpline. For the fastest resolution, start with the in-app chat during business hours (Mon–Fri, 10 AM–7 PM ...