Can Heyo customers sign a separate non-disclosure agreement (NDA) for data privacy?
⚡Quick answer -
Under the Heyo Guarantees, an account holder’s data—including all account details and call recordings—is never shared with any third party or internal team; only the account holder can access it. Because this protection is already in place, Heyo does not provide a separate Non-Disclosure Agreement.
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How do I set up and use Heyo for business communication from sign-up to daily calls?
⚡Quick answer Install the Heyo app, verify your phone number, complete KYC, choose a virtual landline, pick (or trial) a Lite or Pro subscription, connect your WhatsApp Business Account, and you’re ready to place or receive calls. All billing, ...
How do I delete all the associated data of my company from the Heyo app?
⚡Quick answer - At Heyo, we believe in giving you full control over your data. If you decide to stop using our platform, deleting your account is a straightforward process you can do from the Settings page. Once you confirm deletion, your Heyo ...
How do I sign up for Heyo and choose a plan?
⚡Quick answer - Download Heyo, verify your mobile with an OTP, pick a landline prefix, choose Lite (₹300) or Pro (₹600), pay, and your dashboard goes live instantly. 1. Prerequisites • A smartphone with internet access. • Ability to receive OTPs on ...
How to set up privacy mode on the Heyo call log?
⚡Quick answer - While Heyo does not have a dedicated “privacy mode” for call logs, you can achieve a similar level of privacy by using the admin's ability to hide specific call logs from all staff members. This action ensures that only admins can ...
Why We Say No to Customisation (Even When Customers Are Ready to Pay)?
1. Purpose of this document Many of our prospects and customers say some version of: "We are ready to pay more. Can you build this just for us?" This document explains why MyOperator usually says no to customisation, even when customers are willing ...