Call Availability

Pro users on MyOperator can now have the authority to turn "on" or "off" the permission to answer the IVR calls, irrespective of the roles or permissions they have been assigned.

What is the "Call availability" option?
The "Call availability" option allows all Pro users (Basic, Moderator or Administrator) to turn "on" or "off' the permission t...
Tue, 8 Nov, 2016 at 12:02 PM
What if a sticky agent turns “Off” the "Call availability" option?
If a strictly bind sticky agent turns “Off” the call availability option, then the call will get disconnected. However, if a loosely bind sticky agent tur...
Tue, 8 Nov, 2016 at 12:27 PM
How can I turn on or turn off the "Call availability" option ?
To turn on or turn off the call availability option, follow the steps mentioned below: 1. Login to your MyOperator panel. ...
Tue, 8 Nov, 2016 at 4:28 PM