Logs

View all the tracked customer calls here. Listen to the call recordings for quality monitoring

Why is there difference in call duration mentioned in Logs & Customer's Mobile?
The call duration on (mobile) phones starts when the call is connected to the IVR whereas the call lands on IVR few seconds prior to getting connected and ...
Thu, 25 May, 2017 at 4:08 PM
Can I delete logs?
No, you cannot delete logs. However, you can archive the logs. 1. To archive logs, you have to login to the “Logs” section, using the web app. ...
Fri, 4 Dec, 2015 at 6:15 PM
What is the procedure to export filtered logs?
To export filtered logs, follow the steps mentioned below: 1. Login to your MyOperator panel. 2. Click on “Manage” at the t...
Tue, 25 Oct, 2016 at 2:43 PM