FAQ's Videos

What is "Logs" section?
MyOperator offers you call tracking solution, wherein the received, missed and connected calls of your team are tracked and shown on your MyOperator ...
Wed, 13 Apr, 2016 at 6:19 PM
How do I get to know about the my MyOperator account usage?
To view the account usage of your MyOperator account, do the following:   - Login to your MyOperator account  using the web app with your registered c...
Sat, 9 Apr, 2016 at 2:52 PM
What are "Recent Activities"?
The "Recent Activities" button provides you details about how many users have logged in and out of the MyOperator account, displaying the followin...
Sat, 9 Apr, 2016 at 2:50 PM
How do I archive or unarchive logs?
MyOperator gives you the opportunity to archive or unarchive call logs that are tracked. To:  I. Archive Logs: - Go to "Logs" and ...
Sat, 9 Apr, 2016 at 2:51 PM
What are Personal Preferences?
"Personal Preferences" on the MyOperator Web app gives you information about your own MyOperator account in which you are added as a User.  To...
Mon, 11 Apr, 2016 at 7:36 PM
How do I download the call recording audios?
MyOperator not only tracks your business calls, but records the conversations that take place between the agent and the caller. Call recordings are not only...
Wed, 13 Apr, 2016 at 6:12 PM
How do I view Call Logs on MyOperator account?
Fri, 15 Apr, 2016 at 12:19 PM
How do I filter call logs on MyOperator Web app?
MyOperator offers you default filters as follows:  - Connected: Incoming calls that you receive on your business phone. - Missed: Calls that were mi...
Wed, 13 Apr, 2016 at 7:29 PM
Search Call Logs
Simply click on logs, you can search specific log by entering a service number in this bar, in this space or by user or by department. For example I'll ...
Fri, 15 Apr, 2016 at 12:20 PM
What are "Notes"? How do I add notes?
To add a note in any of your logs, just select particular log, click on notes and add test note on this log simply press enter, and save it. Note helps ...
Fri, 15 Apr, 2016 at 12:22 PM