Common Issues

Some common issues faced by users.

How can I check whether my number is registered under DND or not?
Ans : The numbers being used can be checked whether they are registered under DND or not. All you need to do is this: Login to the si...
Tue, 3 Mar, 2015 at 11:18 AM
Why aren't my messages getting delivered to a specific number?
There could be two reasons for this: 1. Either you are sending promotional messages to a DND number . 2. There is a technical issue on the ...
Fri, 2 Sep, 2016 at 2:41 PM
Why am I not receiving notification messages after my calls?
There could be two reasons for this: The name of your department exceeds 16 characters. There is a network outage or maybe the servers are busy....
Fri, 2 Sep, 2016 at 2:43 PM
What are the MyOperator IPs to whitelist?
If you are using MyOperator and have a firewall setup to filter traffic, then you will have to allow the following new IPs to be whitelisted. API Integra...
Sat, 25 Jun, 2016 at 12:21 PM
What is the role of an Account Manager?
To provide expertise, valuable tips and feedback that will help in resolving the general and technical queries encountered, MyOperator assigns an Account...
Sat, 8 Oct, 2016 at 4:08 PM
How are calls transferred to our landline or mobile numbers without using VoIP?
VoIP enables the delivery of voice communications over IP networks, such as the Internet. Whereas, PSTN is an aggregate of circuit-switched telephone net...
Wed, 16 Nov, 2016 at 6:00 PM