Application Usage

Get to know about MyOperator App and its usage.

How do I track the Call Logs and SMSes?
 If you are a Super Admin, your call logs and smes received on your mobile would automatically be synced, once you download the app. To track your tea...
Fri, 4 Dec, 2015 at 4:41 PM
Can I sync logs to multiple accounts?
No, you cannot sync the logs to multiple accounts. The account that is being used, you can view / sync logs of that particular account. Every time you swit...
Fri, 4 Dec, 2015 at 5:01 PM
Can we access the same logs if the application is uninstalled and then re-installed?
Yes. If you choose the same company from where you were initially logged in, then the logs can be retrieved.
Fri, 4 Dec, 2015 at 5:05 PM
How do I view tracked calls from different departments?
To view tracked calls from different departments: 1. click on “Departments” section on the dashboard 2. you will be able to view th...
Fri, 4 Dec, 2015 at 5:18 PM
How do I filter logs in MyOperator mobile app?
To filter the call logs, Login to your mobile app and go to "Logs" Click on the “Filter” icon at the top-right Selec...
Thu, 23 Jun, 2016 at 3:55 PM
How do I view the tracked SMSes using the mobile app?
You can easily track SMSes on MyOperator Mobile App. Go to “Logs” section and click on the “Filters” icon on the top-right corner. ...
Fri, 4 Dec, 2015 at 6:28 PM
How do I switch to different accounts in MyOperator mobile app?
Switching to different accounts in MyOperator Mobile App is easy. All you need to do is, 1. go to “Accounts” 2. click ...
Fri, 4 Dec, 2015 at 4:10 PM
How do I block / unblock callers in MyOperator mobile app?
To block a caller in the MyOperator mobile app: Click on "Menu". Click on "Logs". ...
Thu, 27 Oct, 2016 at 5:20 PM
What is the advantage of follow ups? How can you use the mobile app for follow ups?
Follow ups are a way to get in touch with those customers, whose call or text you missed in the past. As an organization, follow ups are important because...
Thu, 27 Oct, 2016 at 4:09 PM