User Preferences

Edit and customise user details.

How can I search if a number/user is already added?
ans: If you want to add a user to your panel, it is always better to check whether h/she is already an existing user. To check, do this! Go to “Man...
Thu, 31 Mar, 2016 at 7:02 PM
What all informations can be updated once the user is added?
You can update the following information once a user is added: Name Phone number Extension number Email addre...
Sat, 8 Oct, 2016 at 1:06 PM
How can I update/edit any information for a user?
To update/edit any information for a user, follow the steps mentioned below: 1. Login to your MyOperator panel. 2. Click o...
Thu, 27 Oct, 2016 at 12:46 PM
Who are pro users?
ans: Whoever has a MyOperator account and is able to access the panel through the MyOperator App or a system , is a “Pro user”.  
Thu, 4 Aug, 2016 at 11:58 AM
How can I set the time duration for an added user who receives calls?
To set the time duration for an added user who receives calls, follow the steps mentioned below:      1. Login to your MyOperator panel. ...
Mon, 17 Oct, 2016 at 5:14 PM
Can we set multiple time slots for a user?
ans: Yes, you can set multiple time slots for the user. Within the “Set Time” button, there’s an option of “Add new Slab of Time” on the top right...
Fri, 5 Dec, 2014 at 1:07 PM
Can I change the department of the added user?
Yes, you can change the department of the added user. Just follow the steps mentioned below: 1. Login to your MyOperator panel. ...
Thu, 27 Oct, 2016 at 5:46 PM
Can I assign multiple departments to one user?
Yes, you can assign multiple departments to one user. To do so, just follow the steps mentioned below: 1. Login to your MyOperator panel. ...
Fri, 30 Sep, 2016 at 11:23 AM
What are the permissions to the Web users?
ans: You can give permissions to the Users depending upon the roles assigned. The following are the permissions: Change Password View Us...
Thu, 23 Jun, 2016 at 1:36 PM
How can I get the list of users on my system?
  To get the list of users on your system, follow the steps mentioned below: 1. Login to your MyOperator panel. 2. Clic...
Wed, 19 Oct, 2016 at 5:23 PM