Simply click on logs, you can search specific log by entering a service number in this bar, in this space or by user or by department. For example I'll search Number wise so I have these calls with these numbers, so it can be received number of dial number as well okay? I can also search user wise. This is the user that is added in this panel, so I have again searched user wise, and department wise. Search support as a department, so here you can clearly see calls received in support okay? Thank you.
Modified on: Fri, 15 Apr, 2016 at 12:20 PM
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