MyOperator not only tracks your business calls, but records the conversations that take place between the agent and the caller. Call recordings are not only a gateway to understand customer feedback, but an asset to improve on your product/marketing and training strategies. 


Call recordings available on your MyOperator panel can be downloaded. Here's how: 


- Click on "Logs" and select an IVR received or connected call.

- Click on the "Download" icon available on the top of the panel. 


The file will be downloaded in .mp3 format.