Your NGO is a helping hand towards building a better society. You know how important a phone call is and hence, you cannot afford to miss any. You need to be available 24*7.
Therefore, the ideal solution for you is to use MyOperator, a call management system. This will ensure that all your calls are tracked which, in turn, will ensure that you do not miss any call. Also, in case you miss any calls (maybe because the agent attending the call was busy or unavailable), you can follow up on those calls as a complete database of all your calls will be available at a single place.