Team sync is a way through which you can monitor the call performance of all your employees. This facility is available on the MyOperator mobile app. To get started with Team Sync, all you have to do is install the mobile app on your phone and on the phones of the employee whose call performance you want to monitor. Once you do this, the call data of all the users who installed the app will get synced to the IVR logs on the MyOperator web app.