The filters you create are known as “Advanced Filters”. Advanced filters help you to filter out your required log data from the overall data. For example, if you want to find out the number of connected calls via the IVR on a particular date and time, you can do so without having to view all the log details. All you need to do is create a filter according to your requirements.

To create a filter follow the steps mentioned below:

1. Login to your MyOperator panel.

2. Click on the “Logs” at the top.

3. Click on “Advance” on the left-hand side. Type your keyword or select from the already existing options, set your start and end date, the time and filter duration.

4. Click on “Save”.