ans: Yes, this facility is available on the MyOperator Panel.

Suppose A has been receiving calls of the Sales department. Now you wish to make him accountable for the Support Department, then:

  1. Go to “Manage”, click on the “Users List”.

  2. Search the name or number you want to change the department for.

  3. Click on “Edit” and then click on the previously mentioned department first- the blue color disappears from the earlier mentioned department.

4. Next select the necessary department you want to choose.

    You can also allot multiple departments to the user