ans: Yes, this facility is available on the MyOperator Panel.
Suppose A has been receiving calls of the Sales department. Now you wish to make him accountable for the Support Department, then:
Go to “Manage”, click on the “Users List”.
Search the name or number you want to change the department for.
Click on “Edit” and then click on the previously mentioned department first- the blue color disappears from the earlier mentioned department.
4. Next select the necessary department you want to choose.
You can also allot multiple departments to the user