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What is an IVR?
What is an IVR? How does it work?
How does an IVR benefit me?
What are the different types of IVR available?
What is the difference between a “Multi-Level” IVR and “Multiple” IVRs?
Customize your IVR
How can I create a new IVR ?
How can I add/edit sounds to be played in an IVR?
How can I set multiple IVRs for different days?
What happens if a client does not enter any input to the IVR?
How many IVRs can I set?
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Methods of Call Routing
What are the different methods of Call routing available in MyOperator?
What is Balanced Routing?
What is the change in the method of call routing?
What is the difference between Serial and Balanced routing?